Frequently Asked Questions
Everything you need to know about your Kylie Skin favorites.
Are Kylie Skin products cruelty-free and vegan?
Yes, all Kylie Skin products are cruelty-free and vegan. We do not test on animals, and we do not use any animal-derived ingredients in our formulas.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
What is your return policy?
We hope you love your products, but if you are not satisfied, we accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are these products safe for sensitive skin?
While our products are formulated to be gentle and are dermatologist-tested, we recommend reviewing the ingredient list for any known allergies and performing a patch test before full application.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is placed, we are typically unable to make changes or cancellations. Please double-check your shipping address and items before finalizing your purchase.